ORYNTHEX Privacy Policy

This policy describes the practices of the site as it works today. We will update it as features such as customer accounts are added.

Information we collect

• Contact details: name, email, and optional phone number when you apply or contact us.
• Coaching application: goals, training experience, equipment, workout days, session length, dietary notes, and injury or health information you choose to share, plus your 18+ and consent confirmations.
• Billing and transaction records: payment status and references. Card details are entered with Stripe and are not stored by ORYNTHEX.
• Technical data: basic data such as browser type and pages visited, which our website platform may record.
• Marketing preferences: only if you opt in.
• Later phases: account information, workout history, and progress data will be collected only if and when those features launch.

How we use it

• To review coaching applications and deliver programs and coaching.
• To process payments, provide support, and keep the site secure.
• To improve our services.
• To send marketing email only where you have opted in. You can unsubscribe at any time.

Health-related information

• We ask only for information needed to provide coaching safely.
• Access is limited to authorized ORYNTHEX personnel. We do not publish client records.
• We do not sell sensitive health information and do not use it for advertising.
• You can ask to access, correct, or delete your information, where applicable.

Service providers

• Stripe: payment processing.
• Willo: website hosting, database and backend that stores form submissions.
• Email delivery, analytics and authentication providers: [to be confirmed and listed before launch].
• AI services: none are used at this time.

Security

The site uses encrypted (HTTPS) connections, and coaching application records are stored so that website visitors cannot read them. No system is completely secure, so we cannot promise absolute security.

Data retention

We keep information as long as needed to provide services, meet legal and tax obligations, and resolve disputes. [Specific retention periods to be set with professional review.]

Cookies and tracking

We do not currently run advertising trackers. Our website platform may use essential storage and basic analytics. [Confirm and update before launch.]

Your privacy rights

Depending on where you live (for example, California), you may have rights to know, access, correct, delete, or limit use of your personal information, and not to be treated differently for exercising them. Email us at the address below to make a request. We may need to verify your identity.

Children and eligibility

Our services are for adults 18 and older. We do not knowingly collect information from anyone under 18.

International users

ORYNTHEX operates in the United States, and information is processed there.

Changes to this policy

We will post updates here and change the effective date.